Privacy Policy

This Privacy Policy explains how Universal West General Maintenance Sole Proprietorship L.L.C. (“UWGM”, “we”, “us” or “our”) collects, uses and safeguards information when you visit www.uwgm.net or contact us through this website. We are based in Abu Dhabi, United Arab Emirates, and are committed to respecting your privacy.

Information we collect

We only collect information that you choose to provide to us. This may include:

• Your name;
• Your email address and phone number;
• The service you are interested in; and
• Any details you include in your message or enquiry.

We do not ask for sensitive personal information, financial details, or payment information through this website.

How we use your information

We use the information you provide only to:

• Respond to your enquiry and provide a quotation;
• Communicate with you about our services; and
• Keep a record of our correspondence with you.

We do not sell, rent or trade your personal information to any third party.

How your enquiry is processed

Our contact form is processed through our website hosting provider's form service, which forwards your submission to us by email. Your information is transmitted securely and used solely to handle your enquiry.

Data retention

We keep enquiry information only for as long as necessary to respond to you and to maintain a reasonable business record, after which it is deleted or archived securely.

Cookies and analytics

This website does not use advertising or tracking cookies to profile visitors. Any cookies that may be set are strictly necessary for the website to function. Embedded content, such as a map, may be served by third parties who apply their own privacy practices.

Security

We take reasonable technical and organisational measures to protect the information you share with us against loss, misuse or unauthorised access. However, no method of transmission over the internet is completely secure.

Your rights

You may contact us at any time to ask what information we hold about you, to request a correction, or to ask us to delete it. We will respond to reasonable requests in line with applicable UAE data protection laws.

Links to other websites

This website may contain links to external sites that we do not operate. We are not responsible for the content or privacy practices of those websites.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised update date.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: universalwest209@gmail.com
• Phone: +971 50 7216 209
• Address: Office #86, Plot #02, M #45, Mussafah, Abu Dhabi, United Arab Emirates

See also our Terms & Conditions.